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LibAnswers Ticketing Onboarding (RCL Staff) - Option 1

LibAnswers Ticketing Onboarding (RCL Staff) - Option 1 In-Person / Online

Join us to learn about RCL's new ticketing system!  LibAnswers ticketing will integrate with LibChat and current email systems to create a staff-friendly system for tracking patron questions and interactions while providing our users with a seemless experience.

This session will be repeated on Tuesday, December 20th from 2:00–3:00 PM to accomodate different schedules.

Related LibGuide: LibAnswers User Guide and Best Practices by Lara Nicosia

Date:
Wednesday, December 14, 2022
Time:
1:00pm - 2:00pm
Time Zone:
Eastern Time - US & Canada (change)
Location:
* Gamble (Rush Rhees 361) (Map )
Library:
Rush Rhees

Registration is required. There are 10 in-person seats available. There are 28 online seats available.