LibAnswers Ticketing Onboarding (RCL Staff) - Option 1
LibAnswers Ticketing Onboarding (RCL Staff) - Option 1 In-Person / Online
Join us to learn about RCL's new ticketing system! LibAnswers ticketing will integrate with LibChat and current email systems to create a staff-friendly system for tracking patron questions and interactions while providing our users with a seemless experience.
This session will be repeated on Tuesday, December 20th from 2:00–3:00 PM to accomodate different schedules.
Related LibGuide: LibAnswers User Guide and Best Practices by Lara Nicosia